In Brief
Challenge
Hartwell's case files were spread across shared drives, email threads, and paper archives. Lawyers spent hours each week searching for documents instead of working on cases.
Solution
Arty's agent was connected to Hartwell's existing systems. It indexed, tagged, and organised all case files and communications into a searchable knowledge base accessible via chat.
Approach
Arty was deployed over two weeks with zero disruption to ongoing work. Lawyers could immediately query the agent in plain language to find documents, get case summaries, or draft client updates.
Outcomes
80%
Reduction in document retrieval time
12 hrs
Saved per lawyer per month
2 weeks
Time to full deployment
Client
Sarah Hartwell
Managing partner, Hartwell Legal
"Arty has changed how our team works. What used to take an hour now takes seconds. Our lawyers can focus on clients, not filing cabinets."
From chaos to clarity
Hartwell Legal had accumulated over 15 years of case files with no consistent naming convention or filing structure. Junior associates were spending up to three hours a day on document retrieval alone.
Arty ingested the entire archive in 48 hours, applying consistent tags and categories across all files automatically.
Once deployed, the agent became the firm's first point of contact for any case-related query. Lawyers simply ask — 'Pull everything related to the Jensen estate matter from 2022' — and get results instantly.
Hartwell is now rolling out Arty across two additional office locations.
